FAQ

XP Slimes is a fantasy-themed slime shop where every slime is a collectible from the magical realm of Veloria. Each jar features custom textures, enchanting scents, whimsical lore, and XP points to earn through your journey!

Orders ship within 2–5 business days unless otherwise noted during special drops or holidays. You’ll receive a tracking scroll (email!) once your package departs the Guild.

This is common when slimes travel through warmer realms. Simply use a few drops of the included XP Rejuvenation Potion (activator) and knead slowly until your slime regains its original texture. Start small—too much can overactivate it!

Try adding a bit of unscented lotion or water, depending on the slime texture. Warm it in your hands and knead slowly. This often happens to butter, clay, or cloud textures over time.

Our slimes are made with school-grade glue, borax-based activator, fragrance oils, mica powders, glitters, clays, and mix-ins like beads or charms. They are non-toxic, but not edible. Please check scent details if you're sensitive to fragrances.

XP Slimes are best suited for ages 8 and up, with adult supervision recommended. Please keep away from pets, furniture, hair, and clothes.

With proper care—clean hands, airtight storage, and no heat—your slime can last for weeks or even months! Some textures may melt or deflate over time, but they can be easily revived with an activator or hydration.

Each slime comes with an XP value and rarity tier. As you collect, you’ll earn points to redeem for magical rewards like charms, dice, stickers, and more in our XP Rewards Point Program.

Due to the handmade and sensory nature of slimes, all sales are final. If your package arrives damaged or incomplete, please contact us within 48 hours so we can help resolve the issue!

Custom quests are rare, but you're welcome to contact us at xpslimes@gmail.com with special requests like party packs or guild favors. We'll let you know if it's within our spellcasting range.

We’re here for you, brave adventurer. Please email xpslimes@gmail.com or visit our Contact Page with your order number and concern. The Guild will respond within 1–2 business days.